The government last week announced simplified guidelines for the BPO industry and IT-enabled services. The registration requirement for other service providers (OSPs) has been done away with altogether. The BPO industry engaged in data-related work is now out of the ambit of OSP regulations. The Ministry of Communications announced the simplified guidelines for business process outsourcing (BPO) and IT-enabled services (ITES) players to reduce the compliance burden for the industry. OSPs are entities providing applications, IT-enabled or any kind of outsourcing services using telecom resources. The term refers to BPOs, KPOs, ITES, call centres, among others. The new rules will create a friendly-regime for work from home and work from anywhere, while removing several reporting and other obligations for such companies. It is aimed at providing a strong impetus to the industry and positioning India as one of the most competitive IT jurisdictions in the world.
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